Shipping and Delivery Policy
IMPORTANT NOTICE
PLEASE READ THIS SHIPPING AND DELIVERY POLICY CAREFULLY BEFORE MAKING A PURCHASE. BY PLACING AN ORDER ON THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO THIS POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT COMPLETE YOUR PURCHASE.
Shipping Policy
All orders placed on this Website are processed within the time frame specified on the product page or checkout. Processing times begin once payment has been confirmed. Orders are shipped using reliable carriers, and we make every effort to ensure timely delivery.
Shipping times may vary depending on the delivery location, carrier availability, and other factors outside our control. While we strive to meet estimated delivery dates, we cannot guarantee delivery by a specific date.
Shipping Costs
Shipping fees are calculated at checkout based on the shipping method selected, order weight, and delivery location. Additional charges may apply for expedited shipping options. Any applicable taxes or customs fees are the responsibility of the customer and are not included in shipping costs unless stated otherwise.
State Restrictions
Due to state regulations on hemp, CBD, and THC products, we are unable to ship certain products to specific states, including but not limited to Texas. By placing an order, you represent that your delivery address is located in a state where it is legal to receive hemp-derived CBD products. We are not responsible for orders that are refused, delayed, or seized due to state or local restrictions. Customers in restricted states will not be able to complete checkout for prohibited products.
Delivery
Once an order has been shipped, you will receive a confirmation email with tracking information, where available. Delivery times are estimates provided by the shipping carrier and may be affected by weather, holidays, or other unforeseen delays.
It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. Orders returned due to an incorrect address may incur additional shipping fees if reshipped.
Lost or Damaged Shipments
We are committed to ensuring your order reaches you safely. However, we are not responsible for delays, loss, or damage caused by the shipping carrier after the package leaves our facility. If your shipment is lost or arrives damaged, please contact us promptly so we can assist in resolving the issue with the carrier.
Contact Information
If you have questions or concerns regarding this Shipping and Delivery Policy, including state restrictions, please contact us:
Email: info.vhcbd.com
Website: https://www.vhcbd.com